Shipping Policy

Once the package is in possession of the carrier, Pulsar is not responsible for any delays in transit. All customers are required to understand their local regulations. We will not be able to offer refunds or replacement if issues arise.

Free Shipping

We offer FREE Shipping on orders of $50 or more (before taxes) within the Contiguous United States. Transit time is typically 3-8 days from the time the order leaves our warehouse.

Standard Shipping

We offer $9 shipping on orders below $50 within the Contiguous United States. Transit time is typically 3-8 days from the time the order leaves our warehouse.

Vaporizer Shipping Restrictions

Due to new regulations and amendments to the Pact Act, any vape purchase will be sent via the best available shipping carrier.

International Shipping Restrictions

We are currently working with our shipping partners to provide faster, and more reliable shipping services to our international customers. However, due to new shipping regulations, we are unable to ship our products internationally at this time.

Adult Signature

Some shipments of Vaporizers and accessories will require an adult signature (21+) with an ID check upon delivery in accordance with the Pact Act. 

Discreet Packaging

While we do use our company name for the return address, all shipments are packed in a plain unmarked box or bubble envelope that would in no way disclose the contents within. You can confidently order items to be shipped out to your home, office, or any other address you wish to use.

Processing Time

All orders are shipped within 1-3 business days.
However, our processing time can be delayed due to an increase in online orders.

Standard Shipping Services

UPS/FedEx Ground is a standard service that usually is delivered in 2-5 business days.
USPS First Class Mail/Ground Advantage is a standard shipping service that usually is delivered in 1-3 business days. (Packages under 1lb)
USPS Priority Mail is a standard shipping service that is delivered in 1-3 business days.
USPS Parcel Select (Formally known as Parcel Post) is a ground service that can take between 2-9 business days. We use this service for certain types of lithium batteries and cleaning products that cannot ship on a plane. 

*Shipping times to HI, AK, and other US Territories may take longer when dealing with batteries or cleaning products.

*Delivery time estimates are calculated from the time that the package is picked up by the carrier

One-Day and Two-Day Shipping Services

At this time we are currently not offering expedited shipping services.

*USPS Priority mail is not an expedited shipping service

Note: UPS does not deliver to P.O. Boxes.
A physical address is required for courier shipments. All orders shipping to P.O. Boxes will be sent U.S. Mail. Domestic & International rates are subject to change without notice. We abide by UPS/USPS shipping schedules, and some holidays are not eligible for pickup or delivery.